Shipping policy

ORDER PROCESSING:
Please allow 2-3 to process your order. Expect an email within 2 days to let you
know your order is on the way!

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within certain distance of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
When your order is ready for delivery, you will receive an email with real-time tracking
information.

FLAT RATE SHIPPING
Orders are generally shipped within 2-7 days. Flat rate shipping fee of 50 applies to orders shipping to Chennai. Optional: We do not ship outside of India at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at business.tresa@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to  work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at business.tresa@gmail.com.